As per Asia Business Review, the global online jewelry market is expected to grow at a CAGR of 19.98% till 2028.
With rising incomes across tourist hubs such as Singapore, Malaysia, and Thailand, South East Asia is well-positioned to embrace this growth. In today’s market, customers expect a seamless digital experience—making it essential for retailers to evolve.
In this insightful webinar, we explored how InspireXT and Salesforce enable jewellery retailers to establish robust digital storefronts, deliver omnichannel customer engagement, and create experiential retail journeys. Whether you’re just beginning or already advancing your digital adoption journey, the session provided practical strategies and valuable industry perspectives.
The session also featured a deep dive into InspireXT’s tailored solution for the jewellery retail sector. After conducting on-site assessments to identify operational bottlenecks, we implemented Salesforce Sales and Service Cloud to unify customer interactions and streamline sales and service processes. Key highlights included:
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