Data Cloud

With InspireXT, energize customer data across Salesforce applications using the data cloud. Seamless connections, every touchpoint, infused with contextual brilliance!

Unlock 360 degree customer insights with InspireXT

Enhance decision-making processes with Salesforce Data Cloud service, access external data sources, and gain valuable insights. Integrate external data for refined marketing strategies and optimise customer interactions.

InspireXT - driving success with Salesforce data cloud

Cross-cloud collaboration

Break down barriers between Salesforce Clouds and other applications with effective cross-cloud collaboration. Salesforce Data Cloud secures that your data flows smoothly across various platforms, fostering a connected and collaborative ecosystem.

Data monetisation opportunities

Salesforce Data Cloud provides avenues for data monetisation, allowing you to explore partnerships, data exchanges, and other innovative strategies to extract additional value from your information.

Robust automation engine

Harnessing the power of Salesforce Flow and advanced automation tools, it effortlessly generates workflows, automating tasks and processes to enhance your overall operational efficiency and deliver superior customer experiences.

Intelligent experiences through unified customer profiles

Leveraging unified customer profiles powered by Salesforce Einstein, users can dynamically customise and tailor experiences for individual customers, fostering stronger connections and bespoke engagement.

Single customer view

Collating information from diverse customer touchpoints, the solution creates a singular, well-categorised view of data. Each customer's data is uniquely profiled, providing a comprehensive and up-to-the-minute understanding of customer behaviour.

Trusted infrastructure scaling with hyperforce

As your business expands, trust Data Cloud to scale seamlessly. The solution grows in tandem with your evolving needs while ensuring uncompromising privacy, security, and compliance. Thanks to its integration with Hyperforce, Data Cloud provides a trusted infrastructure that adapts to the demands of your growing enterprise.

Dive deeper into the distinctive modules of Salesforce data cloud

Dynamic data enrichment

Access an extensive repository of business data, ranging from company profiles to industry-specific details. This helps the organisations to continually maintain an accurate and comprehensive view of their customers and prospects, fostering more meaningful engagements.

Robust data management

Manage and maintain your data within the Salesforce platform with the robust data management tools of Salesforce Data Cloud. These tools facilitate the cleansing and standardisation of records, eliminating duplicates and increasing data accuracy.

Seamless third-party data integration

Beyond Salesforce’s proprietary data, users can tap into industry-specific datasets and external data sources, enriching CRM records with market intelligence and additional insights.

Fortified data security measures

Your data is shielded through robust security measures and encryption. The platform aligns with global data regulations such as GDPR and CCPA, ensuring that data privacy and compliance are woven into the fabric of its design.

AI-infused insights

Leverage the power of artificial intelligence (AI) and machine learning (ML) with Salesforce Data Cloud to gain actionable insights. AI algorithms identify trends, recommend optimal actions, and empower businesses to predict customer behaviour. This infusion of intelligence enhances decision-making processes, allowing for more strategic and impactful choices.

Tailored industry-specific solutions

Salesforce Data Cloud goes beyond one-size-fits-all solutions, offering industry-specific data solutions crafted for the unique needs of sectors like healthcare, finance, and retail. These tailored solutions include specialised datasets and tools designed to address the distinct challenges of each industry, ensuring relevance and effectiveness.

Scalability for business growth

Adapt to the evolving needs of your organisation with Salesforce Data Cloud’s scalable architecture. Whether you’re a small business or a large enterprise, this solution provides the flexibility to access the right amount of data and resources necessary to support and propel business growth.

Transforming your business with Salesforce data cloud

Manufacturing
Salesforce Data Cloud optimises manufacturing operations by providing real-time insights into supply chain dynamics, inventory, and production schedules. Automated workflows and intelligent customer profiles streamline communication with suppliers and enhance customer experiences. Service teams benefit from proactive issue resolution, fostering lasting partnerships.
Retail
Salesforce Data Cloud catalyzes customer-centric strategies by providing a comprehensive view of customer behaviour and preferences. Automation streamlines inventory management and order processing, leading to operational excellence. Real-time data insights support service teams in resolving customer queries promptly.
Life Sciences
For life sciences, Salesforce Data Cloud offers a unified platform for managing critical data related to research, clinical trials, and patient interactions. Real-time insights drive advancements in medical research, while intelligent customer profiles contribute to individual patient care. The scalable infrastructure ensures compliance and supports improved healthcare outcomes.
Healthcare
Real-time data facilitates timely decision-making, and intelligent customer profiles contribute to personalised healthcare plans. The scalable infrastructure ensures secure data management, supporting service teams in enhancing patient communication and automating appointment scheduling.
Hospitality
Salesforce Data Cloud transforms guest experiences by creating detailed customer profiles for personalised services and targeted marketing. Real-time data insights enable swift adaptation to changing trends. The platform streamlines reservation processes, allowing service teams to anticipate guest needs and elevate customer satisfaction.

Request for services

Find out more about how we can help your organisation navigate its next. Let us know your areas of interest so that we can serve you better.