The Future of Supply Chain Intelligence is here
Connected IntelligenceXT embeds AI agent-led automation and insight throughout your supply chain operations and customer engagement channels. By unifying data and processes, and deploying AI agents and AI-powered insights, it enables businesses to unlock the full potential of their data. Dismantling traditional data silos and connecting information across systems and processes, organisations can gain real-time, actionable insights that drive smarter decision-making, optimise operations, and foster innovation.
Why Connected IntelligenceXT?
Harness the power of your enterprise data with Connected Intelligence XT AI Agents
Connected IntelligenceXT AI Agents combine the capabilities of Agentic AI, Generative AI and Retrieval-Augmented Generation (RAG), and integrate seamlessly into your supply chain operations and customer engagement processes to address a critical gap: the real-time, dynamic data within enterprise boundaries. They automate tasks, provide valuable insights and support decision-making. Capable of handling your enterprise data whether it be structured or unstructured, Connected IntelligenceXT AI Agents respond to natural language queries, making data interaction conversational, efficient and intuitive.
Improve visibility across your entire value chain with Connected Intelligence XT Insights
Connected IntelligenceXT Insights transforms your supply chain operations and customer engagement data into a powerful decision-making asset. By leveraging advanced data visualisation and analytics, you get access to clear, actionable insights that drive strategic decisions. Whether you’re looking to optimise inventory management, enhance customer interactions, or streamline operations, Connected IntelligenceXT Insights turns complex data into easy-to-understand visual formats, enabling your team to quickly identify trends, uncover opportunities, and make informed decisions.
Working seamlessly with Connected IntelligenceXT AI Agents, the solution automatically uncovers and surfaces insights to users, ensuring that valuable information is readily available, and empowering your organisation to make data-driven decisions with confidence and precision. Together, Connected IntelligenceXT Insights and Connected IntelligenceXT AI Agents provide a comprehensive approach to harnessing the full potential of your enterprise data.
Features
Role-based AI Agents for Supply Chain Operations and Customer Engagement
Role-based Connected IntelligenceXT AI Agents understand the context and boundaries of their responsibilities allowing you to deploy AI agents aligned to critical supply chain operations and customer engagement roles. A Supply Chain Manager AI agent may predict demand and optimise inventory levels. A Procurement Manager AI agent can automate supplier communications and ensure timely procurement of materials. A Product Manager AI agent might analyse market trends and provide insights for product development. And a Customer Service Manager AI agent can handle customer inquiries and escalate issues when necessary.
Enable Contextual and Conversational Experiences with Generative AI and RAG
Connected IntelligenceXT leverages the power of Generative AI and RAG to enable contextual, intelligent engagement with users. Our AI agents comprehend queries and provide tailored responses based on the conversation’s context, accessing the most relevant, up-to-date information from multiple sources, ensuring every response is accurate and contextually enriched. This dynamic approach facilitates smarter, faster, and more informed decision-making, enhancing both user experience and operational efficiency.
Seamless Integration with Leading Platforms
Connected IntelligenceXT integrates with leading platforms such as Oracle, Salesforce, Facebook, Slack, Microsoft Teams, and Google Assistant. Whether automating routine tasks, integrating with internal business applications, or connecting external-facing tools, the platform streamlines and accelerates workflows. Leveraging the latest innovations in Agentic AI, it goes beyond simple automation, enabling intelligent agents to take autonomous actions across systems, freeing human resources to focus on strategic and creative tasks.
Continuous Improvement and Optimisation
With built-in testing features, you can evaluate the solution‘s overall performance by measuring response speed, accuracy, and the ability of your AI agents to understand and adapt to user queries. Usage analytics offer actionable insights into user behaviour, satisfaction, and areas for improvement, ensuring the platform continually evolves to meet business needs. This guarantees that every interaction becomes smarter, more precise, and better aligned with user expectations.
Robust Data Security with Role-Based Access Control
Implement role-based access control to manage the data your AI agents can access. This approach safeguards sensitive information while ensuring that employees and systems only access the data necessary for their specific roles. By doing so, you enhance data security and compliance, while optimising the performance of your AI-driven processes. This ensures that the right data reaches the right people at the right time, boosting efficiency and maintaining robust security standards.
Share Knowledge to Enhance Customer Satisfaction
Connected IntelligenceXT can instantly access and answer questions from your product or design documents, allowing users to retrieve knowledge before submitting incidents or contacting support. This enhances efficiency and customer satisfaction by reducing response times, providing employees with quick answers, and freeing up customer service teams to focus on more complex issues. It’s a knowledge-driven strategy that boosts both productivity and customer experience.
Business use case scenarios for Connected IntelligenceXT across industries
Why InspireXT
Partnering with InspireXT offers a transformative advantage for your Supply Chain operations. Our Connected IntelligenceXT platform delivers unparallelled conversational intelligence and personalised assistance, ensuring seamless interaction across diverse functions with real-time data access. Whether tracking orders, resolving enquiries, or providing inventory updates, our solution offers instant, personalised assistance to enhance the user experience. By integrating with various systems and databases, Connected IntelligenceXT empowers users with swift access to critical information, facilitating informed decision-making and boosting operational efficiency. With a user-friendly interface, our platform sets a new standard in document analysis, driving growth and innovation.
Fill out the form to try Connected IntelligenceXT chatbot in action
The Connected Intelligence Chatbot helps you gather and analyse business intelligence from both structured data (like .csv files).Here’s how to start talking to your data:
How to chat with the bot
1. Upload your data as a .csv file (max 1 MB). If you don’t have one, use our sample.csv file
2. Click “Process File” to feed the file into the bot.
3. Enter your questions to gain insights.
Sample Questions to Ask
– “Which orders are currently ‘Awaiting Shipping?”
– “List all orders made using a credit card.”
– “Which orders are set to be shipped to UK?”
