About the Client
The client is a Kuwait-based oil drilling company managing multiple onshore rigs, where daily operations heavily depend on disciplined execution, safety, and strict rig uptime. As the organisation’s operations expanded across various rig locations, the complexity of their maintenance grew. This resulted in a heavy reliance on site-specific, manual processes and a critical lack of end-to-end operational visibility across their network.
Business Challenges
- Fragmented Execution: Maintenance tracking was heavily reliant on paper and Excel spreadsheets, which severely limited standardisation, reduced agility, and increased error rates across different rig locations.
- Inconsistent Compliance: The lack of a system-driven maintenance framework resulted in inconsistent preventive maintenance scheduling, directly elevating the risk of equipment failures and costly unplanned downtime.
- Supply Chain Bottlenecks: Manual warehouse requests for spare parts caused critical material delays, which bottlenecked maintenance turnaround times and negatively impacted overall rig uptime.
- Lack of Operational Visibility: Leadership had highly restricted insight into work order statuses, asset performance, and key performance indicators (KPIs), limiting their ability to make proactive, data-driven decisions.
- Scalability Constraints: The heavy manual coordination required for day-to-day operations made it incredibly difficult to respond to ad-hoc issues efficiently or scale maintenance operations across new rigs.
What We Did
Deployed a Centralised Enterprise Platform: Implemented Oracle Fusion Cloud Maintenance to serve as the core platform, successfully digitising and standardising maintenance operations across all rig locations.
Automated Preventive Scheduling: Replaced manual planning with system-driven preventive maintenance schedules to ensure timely execution and drastically reduce unplanned asset downtime.
Integrated Supply Chain Workflows: Connected maintenance work orders directly with inventory management, enabling automated spare parts demand generation for faster material availability from warehouses.
Enabled Offline Execution: Configured the platform to support both online and offline execution, ensuring maintenance workflows remain uninterrupted even in the low-connectivity environments typical of remote onshore rigs.
Established Single-Click Governance: Delivered consistent oversight and control across multiple rig locations through a centralised, single-click maintenance execution framework.
Built Intelligent Dashboards: Configured real-time dashboards that allow management to monitor resource utilisation, work orders, and KPIs from a single, unified view.
Value Delivered
- High-Volume Execution at Scale: The platform now reliably manages over 100 work orders per month, 120 preventive maintenance schedules, 460+ work requirements, and over 200 assets per rig.
- Eliminated Manual Workflows: Entirely replaced fragmented paper and Excel-based processes with standardised digital execution across all rigs.
- Optimised Planning and Coordination: Significantly reduced the time and effort spent on coordination by removing manual forecasting and planning delays.
- Accelerated Spare Parts Provisioning: Automated material requests improved warehouse availability, minimised maintenance delays, and mitigated the risk of extended rig downtime.
- Unlocked Real-Time Visibility: Empowered leadership with a single view of maintenance performance and asset utilisation across all rigs, enabling faster operational decisions.
- Deployed a Scalable Foundation: Established a robust digital maturity model that is actively supporting a planned expansion rollout across 18 rigs in Kuwait.